IMPROVE SALES Stop Guessing Why You Lose Sales, Customers or Opportunities.

Learn what you do well, then find out why shoppping carts are left, people don't come back, quotes don’t convert, leads go cold, customers cancel and competitors win, directly from the people making those decisions.

AskMarshal turns focused feedback from customers and prospects into ongoing customer intelligence for better marketing and business decisions.

Understand why prospects walk away, which experiences put customers at risk, what needs attention first, and whether changes improve what customers say. Plans start at $29 per month with guided setup included.

Close the Intelligence Gap

• Why They Bought — Discover what convinced customers to choose your business so you can repeat what works.
• Why They Didn't Buy — Identify the objections, concerns and gaps that are costing you opportunities.
• What They Value — Understand which parts of your product, service and customer experience matter most.
• What Needs to Change — Find practical ways to improve your offer, marketing, sales process and service.
• Grow Reviews Ethically — Invite customers to share honest experiences on relevant public review platforms without review gating.

Trust & Accountability

Know What Customers Experienced — Then Act on It

In a larger business, customer feedback is more than a growth signal. It can help teams see where people are confused, where promises are falling short, and which issues need a closer look. AskMarshal supports evidence gathering; it does not replace a compliance programme, legal advice, safety processes, or human judgement.

• Support fair outcomes — Keep a regular view of what customers are experiencing so teams can investigate weak outcomes, value concerns, or signs that someone needs extra help.
• Create useful evidence — Capture what people understood about a quote, product, or service at the moments that matter.
• Spot risk earlier — Surface recurring complaints, service failures, and safety concerns while the experience is still fresh.
• Protect honest reviews — Invite customers to share an honest experience without hiding critical feedback or blocking a review.

Generic Surveys Belong in the Past

AskMarshal creates an ongoing connection to your customers and prospects. It helps you collect useful feedback continually, compare what people are saying and see how sentiment changes as you improve your business. Collect feedback via your website, email signatures, invoices, WhatsApp and other everyday communications.

Go Beyond Survey Answers

Survey responses tell you what customers think when you ask them. You can also upload relevant data from your customer service desk, website live chat, or other important customer files and records you already have. AskMarshal's AI includes that information in the analysis alongside your survey results, giving you a deeper understanding of customer conversations, complaints, buying decisions and the wider experience.

Pricing · Customer feedback software · Customer research · Survey alternative · Feedback campaigns