AskMarshal works wherever a customer, prospect or lost opportunity interacts with your business. Put feedback requests on your website, in WhatsApp, email signatures, email campaigns, newsletters, QR codes, invoices, statements, quotes, order confirmations, receipts, delivery notes, packaging and more.
You can also collect feedback after appointments, support tickets, deliveries, purchases, installations, phone calls, events and training. CRM workflows can trigger questions when opportunities are Won, Lost or Cancelled, while cancellation and unsubscribe processes can help you understand why people leave.
Do not run feedback only as a campaign. Build it into your business at the touchpoints that matter most.